Wealthsimple eSIMs Help Center
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Everything you need to know about your travel eSIM
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  1. My travel eSIM doesn't have service, what should I do?
    Edited 11 days ago
    If your travel eSIM has already been activated but is …
  2. My travel eSIM isn't activating, what should I do?
    Edited 2 months ago
    If your travel eSIM isn't activating, please follow these …
  3. What carrier network will I be connected to?
    Edited 2 months ago
    Travel eSIMs will connect to the nearest and best tower …
  4. Do I need to have roaming turned on in order to use my travel eSIM?
    Edited 2 months ago
    Yes, you will need to have roaming turned on in …
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Device eSIM compatibility
Edited 9 days ago
Before installing an eSIM, it's important to confirm if your device is able to support an eSIM . However, there are other factors to take into consid...
I've installed my travel eSIM, now what?
Edited 12 days ago
After you've gotten your travel eSIM successfully installed, your eSIM will automatically try and connect to the network once you have arrived to a co...
How to check if your device supports eSIM transfers
Edited 10 days ago
This article will go over how to check if your device support eSIM transfers between devices. If you discover that your device does not support this, ...
When you need a SIM replacement
Edited 5 days ago
This article will go over how when you may need to replace your travel eSIM. Replacing your travel eSIM can be very helpful (or even needed) in the fo...
How to see perk/subscription details
Edited 2 months ago
This page will go over how you can see specifics of your Gigs Travel eSIM perk, including how you can see your remaining data and your subscription ID...
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